Shipping & Returns
THANK YOU FOR SUPPORTING CAST OF CENTURIES. THE DETAILS BELOW COVER HOW WE HANDLE SHIPPING, FROM PROCESSING TO YOUR DOORSTEP.
ONCE YOUR ORDER IS PLACED, WE GET TO WORK PREPARING IT FOR SHIPMENT. A CONFIRMATION EMAIL WITH YOUR TRACKING INFORMATION WILL FOLLOW AS SOON AS IT'S ON ITS WAY. DOUBLE-CHECK YOUR ADDRESS AT CHECKOUT. ACCURATE INFORMATION IS THE BEST WAY TO KEEP YOUR ORDER MOVING WITHOUT INTERRUPTION.
PROCESSING TIME
- ORDERS TYPICALLY LEAVE OUR HANDS WITHIN 1–3 BUSINESS DAYS. WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS.
- DURING BUSIER PERIODS, PROCESSING MAY TAKE A LITTLE LONGER THAN USUAL. IF YOUR ORDER IS MEANINGFULLY DELAYED, WE'LL REACH OUT DIRECTLY BY EMAIL.
RATES & DELIVERY TIMING
- SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON YOUR LOCATION AND ORDER.
- ESTIMATED DELIVERY WINDOWS ARE JUST THAT ESTIMATES. CARRIERS CAN OCCASIONALLY RUN BEHIND.
WHERE WE SHIP
- WE CURRENTLY SHIP TO ADDRESSES ACROSS THE UNITED STATES, U.S. TERRITORIES, AND APO/FPO MILITARY ADDRESSES.
TRACKING YOUR ORDER
- A TRACKING NUMBER IS EMAILED TO YOU AS SOON AS YOUR ORDER SHIPS AND TYPICALLY BECOMES ACTIVE WITHIN 24 HOURS.
LOST OR DAMAGED SHIPMENTS
- ONCE A PACKAGE LEAVES OUR HANDS, IT'S IN THE CARRIER'S CARE. IF YOUR ORDER ARRIVES DAMAGED OR DOESN'T ARRIVE AT ALL, REACH OUT TO THE CARRIER DIRECTLY TO OPEN A CLAIM.
- HOLD ONTO THE BOX, PACKAGING, AND THE ITEM ITSELF UNTIL THE CLAIM IS RESOLVED; CARRIERS WILL USUALLY ASK FOR THEM.